NCA ECC 2:2024 Compliant

Digital Sovereignty
for IT Service Management

The first integrated Saudi ITSM platform that keeps your data within the Kingdom β€” fully aligned with national cybersecurity controls and ITIL 4 standards.

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Made in Saudi
99.99%
Uptime
ITIL 4
Aligned
Compliance
100%
Open Incidents
24
app.influxitsm.com/dashboard
Dashboard
Incidents
Assets
Changes
Reports
Compliance
Overview
TodayWeekMonth
New Incidents
47
↑ 12%
Response Time
8m
↓ 23%
Compliance Rate
98%
↑ 3%
Incident Volume β€” Last 14 Days

How we guarantee your digital sovereignty

Three core pillars that together form the protection and compliance ecosystem your enterprise needs.

01

Automated NCA ECC Compliance

Continuous monitoring and instant reports to ensure compliance with NCA controls.

  • Continuous monitoring of 50+ controls
  • Ready-to-export audit reports
  • Automated asset-risk mapping
02

PDPL Data Protection

Automatically classify your data and ensure compliance with the Personal Data Protection Law.

  • Automatic sensitive data classification
  • Data subject rights management
  • Processing and transfer tracking
03

National Sovereign Infrastructure

Reliable local hosting from Saudi data centers with 99.99% uptime.

  • Oracle Cloud Riyadh and Jeddah Data Centers
  • End-to-end encryption
  • Data never leaves the country

World-Class IT Service Management

From incident logging to change management β€” everything in one place with full localized support.

INC-2024-0847● In Progress
Email Service Outage β€” Main Building
PriorityCritical β€” P1
AssigneeInfrastructure Team
ReporterAhmed Al-Otaibi
⏱ SLA β€” Resolution Time01:42:18
Incident escalated to Infrastructure Team
10:32 AM
Incident logged automatically via email
10:15 AM

Incident & Incident Management

Integrated incidenting system with auto-escalation, asset mapping, and live SLA tracking with instant alerts.

Asset Management & CMDB

Comprehensive CMDB inventory of all your assets automatically linked to incidents and risks.

Problem & Change Management

Identify underlying problems and implement changes smoothly with full tracking and approvals.

Sovereign AI

Local LLMs running within the Kingdom β€” smart classification and auto-analysis with zero data leakage.

Sovereign Trust Wall

National and international standards ensuring your data is in safe hands.

Data Sovereignty

Infrastructure within the country β€” your data never leaves the Kingdom.

NCA ECC & PDPL

Immediate strict compliance with NCA controls and PDPL.

ITIL 4

World-class service management built on international best practices.

Ready to secure your digital sovereignty?

Join Saudi enterprises that chose InfluxSuite to manage their IT services securely and efficiently.

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